Support

Help with setup, compatibility, and account issues

We can help with Last.fm connection issues, activity visibility questions, and data/privacy requests. AudiPals does not currently provide in-app scrobbling. You can also get community help and tips on the AudiPals Discord.

Contact

General support: support@audipals.com

Privacy and data requests: privacy@audipals.com

General enquiries: hello@audipals.com

Target response time is within 24 hours on business days.

Most Useful Pages

Getting Started

Complete first-open login, Last.fm linkage checks, and verification steps.

Open guide

Compatibility Matrix

Check app and device support, including iOS YouTube Music limitations.

View matrix

Privacy Policy

How your data is processed, retained, and deleted.

Review privacy

Terms and Safety

Service rules, acceptable use, and reporting pathways.

Read terms

FAQ

Fast answers for notifications, votes, preferred player links, and webhook setup.

Open FAQ

Delete Account

Need to remove your AudiPals account and associated data? Submit a deletion request here.

Request deletion

Data Deletion Request

Need specific data removed while keeping your account active? Submit a partial deletion request here.

Request data deletion

Discord Community

Chat with other AudiPals users, share Last.fm setup tips, and get quick answers from the community.

Join Discord

Report a Problem

In app: Use Block and Report from profile surfaces.
By email: Send details to support@audipals.com.

Company Details

Rigsmiths Ltd Company number: SC754701
27 Tocher Street
Macduff
Aberdeenshire
AB44 1NQ
Scotland, United Kingdom